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Frequently Asked Questions
1. Where is Roule Transportation based?
Roule Transportation is based in New Orleans, Louisiana, and Birmingham, Alabama, providing professional transportation services throughout both states.
2. Is Roule Transportation licensed and insured?
Yes. Roule Transportation is licensed and insured and is recognized to provide professional transportation services in both Louisiana and Alabama. We maintain the required operating credentials and insurance for our services.
3. Do you provide airport transportation?
Yes. We provide private airport transportation to and from Louis Armstrong New Orleans International Airport (MSY) and Birmingham-Shuttlesworth International Airport (BHM), as well as surrounding cities and destinations throughout Louisiana and Alabama.
4. Can I book a private black SUV or chauffeur service?
Yes. Roule Transportation offers private SUV and professional chauffeur service for airport transfers, corporate travel, weddings, concerts, sporting events, special occasions, and hourly transportation.
5. Do you provide transportation for large groups?
Yes. We offer SUVs, Sprinters, shuttle buses, and group transportation options for corporate events, conventions, weddings, parties, airport transfers, and other group travel needs.
6. Do you offer discounts for large groups?
Yes. Discounted rates may be available for qualifying large-group transportation. Please contact a Roule Transportation representative to discuss your group size, itinerary, and transportation needs.
7. Is alcohol or outside food allowed in the vehicles?
Yes. Passengers may bring their own alcohol and food onboard where permitted. Anyone consuming alcohol must be 21 years of age or older and must comply with all applicable laws.
Passengers are responsible for any spills, excessive mess, stains, or damage caused during the trip. Additional cleaning or damage fees may apply. Roule Transportation reserves the right to refuse unsafe or disruptive behavior.
8. How do I book transportation with Roule Transportation?
Reservations can be made directly through our website or by contacting our reservations team. Advance reservations are recommended, especially during major events, holidays, football weekends, conventions, and festival seasons.
9. Do you provide transportation outside of New Orleans and Birmingham?
Yes. Roule Transportation provides service throughout Louisiana and Alabama, including surrounding cities and long-distance transportation based on availability.
10. What types of events do you provide transportation for?
We provide transportation for airport travel, corporate events, weddings, conventions, concerts, sporting events, group outings, private events, and other special occasions.